The Enterey Blog

Modern Rules of Quality Management

Posted by Tita Tavares on Thu, Jun 12, 2014 @ 10:30 AM

 

Modern Rules of Quality Management
From classic to clever

 

 

Quality management is the golden goose of all business organizations. In our last blog, we explained the benefits of adopting Lean Six Sigma into your business and how it aids in improved product quality.  So now, let’s take it to the next level by giving you a step by step strategy to maintain and manage quality. By implementing Lean Six Sigma-based principles of quality assurance and control, consistent, high quality products should be guaranteed.

 

Here’s a C.L.E.V.E.R. way to remember classic steps of Quality Management.

 

Consumer focus

Understand consumer needs, meet their requirements, and exceed their expectations

Leadership

Leaders should be knowledgeable, problem-solvers who are always striving to exceed business goals

Enhancement

Continual business process improvement of company performance should be a permanent goal

Value teamwork

Promote unity and collaboration within the work environment and approach problems as a team

Effective decision-making

Decisions should be based on the analysis of collected data and information

Routine approach

Managing related processes as a system is more effective and efficient

 

Let’s take a deeper look at consumer focus, leadership, and effective decision-making.

 

Life sciences companies need to look beyond their labs for answers. Quality management goes beyond just product invention.  Consumer focus is a top priority because creating commerce around their needs is essential.  In an article published in Bloomberg BusinessWeek, authors Maddock and Viton discuss this very thought of targeting specific insights to build a business around.  When a company is able to fulfill a need with their inventions, they become innovators who are seen as offering solutions.  Don’t just look to invent something, look to solve a problem.  

 

Secondly, organizations need firm, flexible leaders who are aware that success starts with knowledge and knowledge starts with a thought.  Leaders who are continuous students of the trade become industry thought leaders and organizational influences. Business growth relies on bringing new perspectives to the table that inspires advanced improvements. As published in Boston’s BusinessWire posting, it’s no doubt that the Life Sciences industry is complex and forever changing.

 

Lastly, effective decision-making is at the core of quality management. How one debates and deliberates what is most important when trying to make a decision comes down to prioritization. What is the priority of your job? What is the objective of your project? What are the goals of the company? Questions alike come into mind when anyone in an organization is trying to operate on a daily basis. If we look at our previous PRO Dilemma blog, we learn how to break down the decision-making process. Quality decisions lead to hitting targets.

 

Are you inventors or innovators? 

 

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Published by Enterey's Marketing & Communciations Team

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Tags: Life Sciences, Lean Six Sigma, Quality Management

2 Reasons Why Life Sciences Should Adopt Lean Six Sigma

Posted by Tita Tavares on Fri, Jul 19, 2013 @ 11:53 AM

 Enterey Helps Eliminate Risks

The Parallels Between Manufacturing and Pharma:

  • Process Improvement
  • Quality Management
  • Verified Data And Statistics
  • Simplicity

Lean Six Sigma principles of business management are making nothing but positive impacts on our pharmaceutical and biotechnology industries.

Lean Six Sigma was developed by combining Motorola’s original Six Sigma business management strategy with Taiichi Ohno’s “lean” philosophy first utilized in the Toyota Production System. The two ideologies share similar goals of reducing process variation and eliminating waste, and when combined form the optimum approach to business management.

Due to its origins, Lean Six Sigma was originally applied to the manufacturing industry, aiding in improved system design for companies such as General Electric. Over time, however, it has become clear that the benefits of Lean Six Sigma are applicable in many industries beyond manufacturing.

The seamless transition of Lean Six Sigma from manufacturing to pharmaceutical and biotech industries can be contributed to parallel needs.

Lean Six Sigma provides substantial results within pharma, biotech, and medical device organizations by increasing efficiency, cutting costs, and improving process steps, while trimming waste without sacrificing quality. Avoiding errors and reducing consumer risks are the two most significant benefits of adopting Lean Six Sigma into your business.

The quality of your products is directly related to success.  Consumer satisfaction is what keeps you in business. Lean Six Sigma allows you to protect your consumers while improving efficiencies.

If your approach to business doesn’t protect your customers then how do you measure your success?

 

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Published by Katie Georgi | Enterey Marketing & Communications Team  

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Tags: Lean Six Sigma, Pharma, White Belt, Yellow Belt, Black Belt, Green Belt, LTAC, Process Improvement, Quality Management, Manufacturing, Biotech, Medical Device

ENTEREY LIFE SCIENCES CONSULTING WELCOMES BACK A FORMER CONSULTANT

Posted by Tita Tavares on Thu, Jun 20, 2013 @ 11:04 AM

Irvine, California (March 05, 2013) – Enterey Senior Director of Operations, Carlo Odicino, returns to the life sciences consulting company after working in the field for a biotech company and a medical device manufacturer. He explains how the hands-on knowledge he gained primed him for his return to Enterey.

“My job at Enterey is to ensure the quality and consistency of the work from our consultants,” says Odicino. “It is much more valuable to have, or to be, a consultant who understands how things run on a day-to-day basis from the client perspective. The more we can put ourselves in our clients’ shoes—the more we have lived what they live—the more effective we can be.”

“I was driven to go out into the field to continue learning, build teams, and have ownership of internal strategic projects. I did that, and then I realized that the knowledge I gained could be highly useful to Enterey, so I came back,” he explains.

According to Inc. Magazine, rehiring a former employee is a “much more informed decision on both [sides].” Also, because there is little recruiting and vetting effort with a former employee, there are direct time and cost savings.

Knowledge retention is another benefit of embracing a past employee. This idea is aligned with the Lean Six Sigma methodology of Enterey and its partner, Lean Training and Consulting, Inc. And Odicino puts the Lean Six Sigma principles to work for Enterey clients. “Lean Six Sigma helped me when I worked in the industry, and it helps us now in consulting,” he says. “Lean Six Sigma is a powerful tool set and problem-solving methodology that is highly effective when applied to situations  appropriately. It is not a ‘one-size-fits-all’ solution. When we help train a client’s workforce to become more efficient, they’re able to increase output and improve quality, while maintaining the same size staff.”

“Meeting expectations isn’t good enough,” he says. “We need to exceed expectations in every single engagement. And we do this by paying attention to detail. We commit to the training of our consultants, and standardize both our delivery methodology and our tool set. I call it ‘The Enterey Way,’ and it means serving our clients in a consistent manner that consistently exceeds their expectations.”

“I’m excited to welcome Carlo back to the Enterey team,” says Enterey CEO Mike Ferletic. “His addition to our team will allow us to further increase our focus on high-quality service delivery and improve support to our consultants, and ultimately to our clients. Carlo’s experience working both as a consultant and as a client make him uniquely positioned to take on this role.”

 

Enterey Life Sciences Consulting provides consulting expertise in both business process- and systems-related projects for biotech, medical device, and pharmaceutical clients. Enterey provides solutions ranging from strategic planning to business integration, and has a proven track record of success supporting both clinical and commercial facility start-ups.

 

Contact Enterey at (800) 691-2349 or visit http://www.enterey.com for more information. 

 

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Tags: Enterey News, Product Lifecycle, Lean Six Sigma

Enterey Launches LTAC's Lean Six Sigma Program for the Life Sciences

Posted by Tita Tavares on Tue, Nov 20, 2012 @ 11:54 AM

Continuous Improvement Meets Waste Elimination

Lean Six Sigma White Belt

IRVINE, CA--(Marketwire - Nov 20, 2012) - Enterey Life Sciences Consulting teams up with Lean Training and Consulting, Inc (LTAC) to offer certified Lean Six Sigma courses for businesses and individuals in the life sciences.

Six Sigma is a system used to train individuals to solve business-related problems in a calculated way. Created in the 1980s by Motorola, its purpose was to drive creation of error-free products. Six Sigma has its origin in statistics and rests on the idea of DMAIC, which stands for define, measure, analyze, improve, and control.

Lean methodology evolved from the Toyota Production System (TPS) that embraces the Japanese idea of the seven wastes, which, in manufacturing, includes the wastes of transport, inventory, motion, waiting, overprocessing, overproduction, and defects. The idea is to eliminate waste in order to enhance profitability.

Combined, Lean Six Sigma is a problem-solving technology aimed at reducing waste while striving for quality and continuous improvement. It's a best-of-both-worlds methodology.

LTAC founder and Certified Lean Six Sigma Master Black Belt, Tom Lawless, implemented Lean Six Sigma while serving in the military. "I was an operations officer, and my job involved tracking anything that moved -- by air, truck, or rail. When I started, tracking was at about 10%, but we brought it up to around 97% using Lean Six Sigma to increase truckloads and track convoys."

Lawless also brought his knowledge of Lean Six Sigma to the business world and has been working with manufacturing companies to improve productivity for over 20 years. One case study illustrating his success is that of a private equity group who acquired a major automotive manufacturer and sought help bringing the business back to life after the acquisition.

"People called it 'Gotham City.' Not only was productivity low, but so was morale," Lawless says. "In three years, we created one of the best turnarounds I've seen over the course of my career using Lean Six Sigma." He explains, "We trained people, which is one of the key premises of Lean Six Sigma, and showed them what they need to do to be successful."

Lawless recommended a workflow change from two simultaneous eight-hour shifts to one 12-hour shift in order to reduce cost and increase efficiency. But, as Lawless describes, employees were not laid off: "Lean is not mean; we don't advocate firing people, but instead move them to positions where they can be more productive."

"We took the plant from making 60 units a day on one [manufacturing] line to 160, and each unit sold for about $1,200, so revenue was significantly increased," he adds.

In fact, Lawless stresses the utility of Lean Six Sigma for any company involved in manufacturing, particularly in the life sciences and biotech. "We can manufacture anything in the U.S. and North America at a more competitive price and with better quality than the rest of the world," he says.

With LTAC's accredited program, learning is online in a self-paced environment, allowing for more flexibility with demanding work schedules and eliminating classroom burnout. The program is enhanced with weekly webinars with Lawless, who guides learners through the material and helps them apply it to real-world problems.

According to Lawless, "All companies have their bad turns, but they come out of them a lot quicker by figuring out what went wrong and implementing change using Lean Six Sigma."

The Enterey/LTAC partnership can benefit manufacturing companies in the life sciences by providing them with the knowledge and tools necessary to create a culture of continuous improvement, creating the potential for consistent and increasing ROI.

For more information or to register for Lean Six Sigma courses, contact Enterey at (800) 691-2349 or visit www.enterey.com.

 

Tags: Lean Six Sigma, White Belt, Yellow Belt, Black Belt, Green Belt, LTAC