Irvine, California (March 05, 2013) – Enterey Senior Director of Operations, Carlo Odicino, returns to the life sciences consulting company after working in the field for a biotech company and a medical device manufacturer. He explains how the hands-on knowledge he gained primed him for his return to Enterey.
“My job at Enterey is to ensure the quality and consistency of the work from our consultants,” says Odicino. “It is much more valuable to have, or to be, a consultant who understands how things run on a day-to-day basis from the client perspective. The more we can put ourselves in our clients’ shoes—the more we have lived what they live—the more effective we can be.”
“I was driven to go out into the field to continue learning, build teams, and have ownership of internal strategic projects. I did that, and then I realized that the knowledge I gained could be highly useful to Enterey, so I came back,” he explains.
According to Inc. Magazine, rehiring a former employee is a “much more informed decision on both [sides].” Also, because there is little recruiting and vetting effort with a former employee, there are direct time and cost savings.
Knowledge retention is another benefit of embracing a past employee. This idea is aligned with the Lean Six Sigma methodology of Enterey and its partner, Lean Training and Consulting, Inc. And Odicino puts the Lean Six Sigma principles to work for Enterey clients. “Lean Six Sigma helped me when I worked in the industry, and it helps us now in consulting,” he says. “Lean Six Sigma is a powerful tool set and problem-solving methodology that is highly effective when applied to situations appropriately. It is not a ‘one-size-fits-all’ solution. When we help train a client’s workforce to become more efficient, they’re able to increase output and improve quality, while maintaining the same size staff.”
“Meeting expectations isn’t good enough,” he says. “We need to exceed expectations in every single engagement. And we do this by paying attention to detail. We commit to the training of our consultants, and standardize both our delivery methodology and our tool set. I call it ‘The Enterey Way,’ and it means serving our clients in a consistent manner that consistently exceeds their expectations.”
“I’m excited to welcome Carlo back to the Enterey team,” says Enterey CEO Mike Ferletic. “His addition to our team will allow us to further increase our focus on high-quality service delivery and improve support to our consultants, and ultimately to our clients. Carlo’s experience working both as a consultant and as a client make him uniquely positioned to take on this role.”
Enterey Life Sciences Consulting provides consulting expertise in both business process- and systems-related projects for biotech, medical device, and pharmaceutical clients. Enterey provides solutions ranging from strategic planning to business integration, and has a proven track record of success supporting both clinical and commercial facility start-ups.
Contact Enterey at (800) 691-2349 or visit http://www.enterey.com for more information.