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Quality & Manufacturing Business Process Improvement Program

Situation, Goals & Business Drivers

A major biotech manufacturer was anticipating rapid growth of operations and had plans to move to a significantly larger facility. In order to achieve the scale necessary to operate the new facility, the company knew they must improve existing business processes and eliminate inefficiencies.

Actions Taken

Company Leadership defined corporate goals as guidance for the project team. Through a series of facilitated sessions, projects were identified and grouped into phases to allow the company to achieve the necessary process improvement in alignment with the facility construction timeline. A Program Management Office was created to establish governance and organization to all projects.

Results Achieved

Fifteen projects were kicked off during the 1st phase of the project. The PMO monitored progress and issues of each project and regularly reported status to the Steering Committee. Over $2M of efficiencies were identified during the first phase of the program.